Massage, Facials, Body Treatments & more at Revival Spa.

Frequently asked questions

Please email us at admin@revivalspas.com if you cannot find the answer to your question, feel free to leave your number and request a callback.

Can I walk in or should I book in advance?

By appointment only. Instead of a traditional front desk, we have an open lounge with coffee, tea, water, and snacks for our clients to relax in until the service provider retrieves them for their appointment.

If you are booking sauna or red light, this must also be done in advance.

Minimum 2 hours in advance for all bookings.

Book online easily!

What is the cancellation policy?

Please give us 24 hours notice if you must cancel or reschedule your appointment, otherwise a late cancellation fee of 50% is assessed.

Do you sell gift cards and packages?

Yes! Visit the Gift Cards & Packages menu to easily buy a gift card online, view current seasonal sales, and explore packages.

What is your membership commitment?

3 months commitment, 30 days written cancellation notice.

What happens to my membership credit if I miss a month and don’t come in for a service?

If you aren’t able to make it in, no worries! Your credit is banked for future use at any time. Service credits roll over, sauna/RLT credits do not.

What if I am late to my appointment?

Lateness is handled on a case by case basis. If you are late, you can generally expect reduced service time unless your provider does not have another appointment directly after you and is willing to provide the entire service. If for any reason your provider is late or unable to attend the appointment, you will be fairly compensated.

How can I provide feedback for my experience?

Please share your experience with specific service providers + general feedback by filling out this form.

Halotherapy salt cave coming summer 2025! Massage, facials, waxing & more.

Halotherapy salt cave coming summer 2025! Massage, facials, waxing & more.

Frequently asked questions